01Who we are

Opseron Technologies is the company operating this website and the Opseron platform. For privacy questions, contact hello@opseron.com — a human replies.

02What we collect

We collect the information you give us and the information generated by your use of the service.

Account data: name, work email, company and credentials.
Usage data: pages visited, features used, session activity and performance signals.
Transactional data: records of your orders, invoices and support requests.
Communications: messages you send us through forms or email.
End-user data: if you are a customer of one of our customers, we process data on their behalf under a data processing agreement.

03How we use it

We use personal data to deliver the service, keep it secure, provide support, improve the product and — with your consent — send product news.

Operate, maintain and secure the platform.
Provide support and respond to requests.
Send service notifications and, with consent, marketing.
Analyze usage to improve performance and features.
Comply with legal obligations.

04Legal bases

We process personal data on the following legal bases: performance of a contract, legitimate interest, consent and legal obligation. You can withdraw consent at any time.

05Sharing and processors

We never sell personal data. We share data with processors who help us operate the service (hosting, email delivery, support tools), under contracts that bind them to your instructions. A full subprocessor list is available on request.

06Retention and security

Data is kept only as long as needed for the purposes above, or as required by law. Data in transit and at rest is encrypted; access is role-based and audited. In the event of a breach affecting your data, we notify you and the relevant authorities as required by law.

Encryption in transit (TLS) and at rest.
Role-based access control and audit logs.
Automated backups with tested recovery.
Deletion on request, with no silent retention.

07Your rights

Depending on where you are, you may have the right to access, correct, delete or export your personal data, to object to or restrict processing, and to data portability. We honor these rights under CNDP Loi 09-08 (Morocco) and the GDPR (Europe), including for our customers' end users, through the customer.

Right of access
Right of rectification
Right of erasure
Right to data portability
Right to object and restrict processing

08Cookies and similar technologies

We use essential cookies to run the service and optional analytics cookies to understand aggregate usage. You can control cookies in your browser; the platform works without optional cookies.

09International transfers

We offer data residency in the region you choose. Where data moves across borders, we rely on standard contractual clauses and equivalent safeguards.

10Changes to this policy

We may update this policy as the service evolves. Material changes are announced on this page and, where required, by email. The effective date above always shows the latest version.