Opseron

THE FEATURES

Deep in every domain. United in one system.

Each module is serious on its own. Together they share one data model — which is what makes the whole company run as one.

01

CRM & Sales

From first touch to signed contract — with the context that wins deals.

  • + Lead capture from any source: web, phone, email, event, social
  • + Pipeline with stages, owners and probability-weighted forecasts
  • + Behavioral lead scoring that tells you who to call today
  • + Territories and teams with role-based access
  • + Customer health scores with at-risk signals
  • + AI recommendations for the next best action on every deal
02

Quotations & CPQ

Professional quotes in minutes, approved and signed without leaving the platform.

  • + Quote builder with price, discount and margin rules
  • + Approval workflows with configurable thresholds
  • + Electronic signature and quote-view tracking (who opened it, when, from where)
  • + CPQ rules: inclusions, exclusions, recommendations
  • + Win/loss analytics with cycle-time and conversion metrics
  • + Versioned history of every revision
03

Finance & Accounting

A complete ledger that stays in sync with the rest of the company automatically.

  • + Full chart of accounts with journal entries
  • + Customer invoicing with payment follow-up
  • + Vendor invoices and payments
  • + Automatic bank reconciliation
  • + Fixed assets with automatic depreciation
  • + Annual budgets with real-time variance
  • + Expense reports with approval routing
  • + Multicurrency with configurable exchange rates
  • + Recurring entries and cost/profit centers
04

HR & Payroll

From offer letter to payslip — one employee record, no duplicates.

  • + Complete employee records: contract, position, manager, history
  • + Leave requests with balances and accrual rules
  • + Time and attendance tracking
  • + Payroll with statutory contributions and deductions
  • + Payslip generation and employee self-service
  • + Recruitment: job posts, applicants, interview pipeline
  • + Performance reviews and individual objectives
05

Procurement & Inventory

Buy well, stock smartly, trace everything.

  • + Purchase requisitions with approval routing
  • + Tenders to multiple suppliers with offer comparison
  • + Purchase orders with partial delivery tracking
  • + Multi-warehouse inventory with precise locations
  • + Lot and serial number traceability
  • + FIFO-based real inventory costing
  • + Demand forecasts that flag shortages before they happen
  • + Supplier evaluation on quality, delivery and price
06

Manufacturing (MRP)

Plan, produce and control quality — from BOM to finished goods.

  • + Bill of materials with scrap, yield and substitutes
  • + Work orders with full lifecycle and status history
  • + Capacity planning across work centers and calendars
  • + Material requirements from customer orders
  • + Quality control with inspection plans, NCR and CAPA
  • + Production costing: materials, labor and overhead
  • + Inventory decrement and finished-goods receipt at completion
07

Projects & Services

Deliver on time, on budget — and know your real margin.

  • + Projects with milestones, tasks and dependencies
  • + Time tracking per team member and task
  • + Budgets with actual vs. planned cost
  • + Profitability per project, client or service line
  • + Automatic conversion of won opportunities into projects
  • + Resource planning across the portfolio
08

Support & Knowledge

Resolve fast, escalate automatically, and let customers help themselves.

  • + Tickets with priorities and SLA monitoring
  • + Automatic escalation with breach detection
  • + Customer portal: submit and track without an account
  • + Internal and external knowledge base with smart search
  • + Suggested articles to resolve tickets faster
  • + SLA analytics and first-response metrics
09

Marketing

Campaigns that feed the pipeline — measured, not guessed.

  • + Email campaigns with open, click and unsubscribe tracking
  • + A/B testing that picks the better message for you
  • + Automated lead scoring from behavior and profile
  • + Automation sequences: the right email at the right day
  • + Suppression lists for compliance
  • + Multi-touch attribution reporting
10

AI & Automation

The platform handles the follow-up so your team handles the judgment.

  • + AI copilot across every module with 5 provider options
  • + Proactive alerts: churn risk, shortages, unlikely wins
  • + No-code workflow builder with any-event triggers
  • + Full execution history for every automation
  • + Email, proposal and summary drafting
  • + Anomaly detection and plain-language explanations
11

Compliance & Security

Data protection by design, audit by default.

  • + Role-based access across every module and record
  • + Row-level isolation per entity and branch
  • + Immutable, tamper-evident audit logs
  • + CNDP Loi 09-08 and GDPR-ready data protection
  • + Encryption in transit and at rest
  • + Export your data anytime, in open formats
12

Analytics & BI

Dashboards that describe the present — cross-module by default.

  • + Real-time dashboards per department
  • + Cross-module profitability: sales + projects + support + costs
  • + KPI library for sales, finance, production and support
  • + PDF and Excel exports on every report
  • + Custom dashboards per role
  • + Widgets you can compose per workspace

SEE IT ON YOUR DATA

Every feature is better together than alone.

See the modules working as one system in a 30-minute demo.